Client Reviews

I was with a mutual insurer for many years and I was not happy with the way they were going. A friend recommended Lisa Mosson from County Insurance Services. Lisa came to our house; she was amazing. She talked through options and the approximate cover for some of the policies. She recognised our farmhouse was underinsured and that set our minds at rest. Lisa is a true professional who has guided us through the transition from the mutual insurer to County. She is a true ambassador for County."

D Stephenson, Warwick

I’m really happy with the team at County and have a high level of confidence in the service they provide. I find them very trustworthy and a pleasure to deal with. Hence why I have used them for nearly a decade."

Widmer Livery Stables Ltd, Beaconsfield

Excellent old fashioned customer service, simple to use - no internet screens and real knowledgeable people to talk to! Thanks Suzanne."

Client feedback, September 2024

Ever since we started using you again I have had a few issues with risks or even systems logging in. This is expected as nothing is perfect but how it is resolved is key. And WOW, dealing with Heidi Parker has been a wonderful experience for me. Whether its positive or negative in underwriting my clients, dealing with Heidi means I know exactly why something has happened, why it happened and all communications are clear and timely and leave me understanding rather than questioning an underwriting decision. Amazing lady to deal with."

Placing agent who uses County Insurance Services

My tractor was involved in an accident and unfortunately it was written off. As the claim progressed it turned out it was under valued. Luckily my insurer offered me to pay an additional premium to then get the difference in value as part of the claim. County and the team were absolutely “A1” About it and the whole process ran very smoothly from start to finish. The extra value I received really put my mind at rest as well. Thank you!""

T Wainwright, Farmer, Shropshire

Eddie, I wanted to give you personally a special thanks for all you have done for us over the years, your guidance, speed, and kindness in sending me extra copies of all documents, and my apologies for being such a nuisance! And of course, we send our best wishes for the future."

P Quirk, Oxford