Client Reviews

My tractor was involved in an accident and unfortunately it was written off. As the claim progressed it turned out it was under valued. Luckily my insurer offered me to pay an additional premium to then get the difference in value as part of the claim. County and the team were absolutely “A1” About it and the whole process ran very smoothly from start to finish. The extra value I received really put my mind at rest as well. Thank you!""

T Wainwright, Farmer, Shropshire

Eddie, I wanted to give you personally a special thanks for all you have done for us over the years, your guidance, speed, and kindness in sending me extra copies of all documents, and my apologies for being such a nuisance! And of course, we send our best wishes for the future."

P Quirk, Oxford

Well what can I say , this was the best move we ever made ! Wish we had heard of them sooner! We moved to County Insurance Services back in 2018 and haven’t looked back. Tish, our dedicate claims handler , and Ollie our rep look after us really well. We had a bad experience with our previous insurer; I’m confident this would have been different had we been with County. They look after you at any interaction and nothing is ever too much trouble. Great customer service with a competitive premium. Lovely to talk to and always there for advise . Thanks again for everything Tish !"

Louise Cope

I’ve dealt with County for over 5 years now and both Ollie and Tish have looked after me well in that time. No problem is too big and you’re made to feel like a client, not just a policy number. They’re both very accessible and I’m confident I get the best possible service from them."

Brian Burkitt, Pig Farmer in Stamford, Lincolnshire

Thank you for your email. You have been most helpful during this whole process, the service provided has been excellent."

Mr & Mrs M McCree, Thatch Property Owners

We are impressed and thankful for Charlotte’s spectacular customer service. As thatched home owners, we have to be sure that our cover gives us everything we could ever need and Charlotte’s expertise has assured us that we are in good hands. We had lots of specific questions and Charlotte was able to answer them instantly with impressive knowledge and without referring to documents or other colleagues. She reassured us and explained why certain points were mentioned in our policy documents. She informed us of our renewal date with a quote and plenty of time to get things organised. Charlotte is delightful to deal with on the phone and is quick to reply to any emails. We couldn’t ask for more! "

Nikki and Adrian Bruce, Oxfordshire