Account handlers who understand end-client expectations
Knowledgeable staff with vast experience in thatched policies
Additional risk management/fire prevention support
Bespoke policies
Quick turnaround
In-house claims support
We’ve been providing thatched policies since 1989. Our County Thatch scheme is available for all types of residential thatched buildings including main residences, let properties, second homes and unoccupied properties. We cover buildings, contents, valuables, legal expenses (for occupied properties) and home assist (for main homes). This comprehensive policy is available for insurance brokers, appointed agents or introducers.
From claim to completion
We are one of the few thatch insurance providers who offer support to your clients by a dedicated claims manager. They will manage the entire process, ensuring a quick and smooth experience. We settle the majority of cases directly so your clients can be confident of a quick resolution.
Qualified and experienced team
Our team are fully certified by the Chartered Institute of Insurance to ensure you get the technical expertise you require to support your clients.
No minimum support or agency
There is no minimum support required for brokers in order to work with us.
48 hour turnaround
With all documentation created and processed in-house such as quotations and supporting paperwork, including mid-term adjustments and policy schedules, your clients can be assured of a quick turnaround.
You [Sarah] have always been very personable, most helpful and efficient in meeting our property insurance needs.
J Cameron, East Lothian
Frequently asked questions
Do you offer insurance for thatched properties?
We offer a comprehensive policy for thatched properties has been running since 1989 and is a scheme dedicated to protecting clients with thatched roof homes and buildings. Please visit our County Thatch page for more details.
What standard cover is available with this policy?
All policy holders will also benefit from our standard insurance cover against:
- Fire, explosion, lightning, earthquake or smoke damage
- Theft or attempted theft
- Riot, civil commotion or strikes
- Storm or flood damage
- Subsidence, heave or landslip
- Vandalism or malicious damage
- Collision involving aircraft, vehicles or animals
- Falling trees, branches or aerials
- Water or oil damage caused by a leak from fixed water or heating installations or fixed appliances.
Get in touch
To discuss your insurance policy requirements call 01865 844980. Alternatively, select one of the below to receive a quote or request a call back.